Wardrobe does everything to deliver the products on time. We use the best courier agencies like Sree Maruti, DTDC, Delhivery, etc. to ensure fast and safe product delivery. At the request of the customer, we also ship parcels via Indian Speed Post. Customers can arrange to receive packages from them.
Once the order is confirmed, the items will be shipped within 7-10 days, subject to availability. The term may be different for wholesale orders as agreed with customers. Estimated delivery time after receipt of order is usually 7 working days.
After the product is shipped, customers will receive delivery information by sending a picture of the acquaintance via whatsapp / email to easily track the delivery from the customer side and ensure availability at the specified address to ensure receipt of the shipment.
Wardrobe is not responsible if the package is returned due to the absence of the recipient at the address.
Care & Packing of Products
Terracotta jewelry is delicate and requires very careful handling. To avoid damage, we make sure that the products are well packed in a box with bubble wrap and a thermo / polystyrene layer.
Cancellation of the order is possible only in case of non-delivery. Wardrobe will refund the amount in case of advance payment.
Returns and Refunds
The products of Wardrobe are non-refundable, except in the case of damaged products.
In case of any product damaged / broken during traffic, please take a photo / video of the damaged product and email or whatsapp to us within 24 hours after receiving the product. We will replace the item by sending another package. However, the decision depends entirely on Wardrobe.
Wardrobe is not responsible for any damage to the products and no refunds or replacements will be made for damaged items if the package is taken directly by the buyers or taken by the buyer through their delivery agency.